Mohanaryan - Stardance

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@Mohanaryan on Nexus AI – Customer Support Agent · about 1 month ago

NexusAI is an AI-powered customer support assistant built with Python and Streamlit. It uses semantic search with Sentence Transformers and cosine similarity to retrieve relevant answers from a customer-support knowledge base.
The app provides real-time customer responses, retrieval confidence scoring, BLEU-based response evaluation, chat history, and CSV report export.
I built and tested the project locally, focusing on making the interface simple and easy to use while learning more about semantic retrieval, NLP evaluation, and Streamlit.
Tech: Python • Streamlit • Sentence Transformers • scikit-learn • NLTK • Pandas

2 devlogs
1h

Try project → See source code →

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@Mohanaryan on Nexus AI – Customer Support Agent · about 1 month ago

27m 37s logged

Today I continued working on NexusAI, my AI-powered customer support project.I focused on getting the Streamlit application running properly on my Mac and testing the main customer-support flow. I successfully launched the app locally and tested the knowledge-base retrieval with different customer queries.I also checked the interface and made sure the chat, confidence score, BLEU evaluation, and CSV export features are working together.Next, I want to continue testing the responses and improve the overall user experience.#AI #Python #Streamlit #CustomerSupport #BuildInPublic

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@Mohanaryan on Nexus AI – Customer Support Agent · about 1 month ago

20m 39s logged

Today I continued working on my Nexus AI Customer Support Agent. I connected the project with Hackatime and spent time testing the project locally in VS Code. I also checked the session handling and existing Clear Conversation feature and made sure the application was running properly.This was a useful session because I got more familiar with tracking development time and working with an existing AI project. I’m planning to continue improving the user experience and adding more useful features.