An AI-powered customer support agent that automatically analyzes customer queries, routes them to the appropriate support workflow, and provides intelligent responses with confidence scoring and evaluation.
Today I continued working on NexusAI, my AI-powered customer support project.I focused on getting the Streamlit application running properly on my Mac and testing the main customer-support flow. I successfully launched the app locally and tested the knowledge-base retrieval with different customer queries.I also checked the interface and made sure the chat, confidence score, BLEU evaluation, and CSV export features are working together.Next, I want to continue testing the responses and improve the overall user experience.#AI #Python #Streamlit #CustomerSupport #BuildInPublic
Today I continued working on my Nexus AI Customer Support Agent. I connected the project with Hackatime and spent time testing the project locally in VS Code. I also checked the session handling and existing Clear Conversation feature and made sure the application was running properly.This was a useful session because I got more familiar with tracking development time and working with an existing AI project. I’m planning to continue improving the user experience and adding more useful features.
